May I, John Chamberlain, take this opportunity to introduce you to our family business. Now well into its’ fourth decade, Brookside has proudly sold thousands of vehicles across Anglesey, North and mid Wales and also into England. For over 40 years we have been a Ford Dealer making us the longest continuously serving dealer on Anglesey.
Our staff have combined experience of the Ford Product amounting to over 150 years as well as comprehensive knowledge of other Marques which ensures that we can give you the support you need, when you need it.
We have three basic principles which make our business what it is. They are:
- RELIABILITY - A solid family business based on integrity, respect and value; you can rely on us.
- RESPONSIBILITY - Our customers return again and again. We take your investment into our cars very seriously and advise you accordingly with long term partnership in mind rather than short term profit.
- REPUTATION - We strive for a reputation second to none by providing you with a quality vehicle and a superior aftersales backup which clearly demonstrates our respect for you, the customer.
The “Key” members of our team and their responsibilities are :-
SEAN CHAMBERLAIN, my son, has overall responsibility for controlling and managing the business, now that I have taken a semi-retired “back seat” role in the running of Brookside. With his widely recognised skills and enthusiasm acquired from a lifetime immersed in the motor industry, Sean will be there to help and advise you on all you vehicular queries.
IAN NORGAIN, our accountant, joined us from university and controls the financial affairs and administration of the business. It is to him that all payment and account queries should be directed.
LIAM MARTIN and CHRIS RENFREE make up the sales team.
RICHARD HUMPHREYS is our aftersales and bodyshop manager.
Richard with a lifetime in the motor trade, the majority at Brookside, not only brings his mechanical and product knowledge skills into good use by ensuring that all vehicles have been fully prepared and inspected before handover to the new owner, but will also help resolve any issues that may arise after delivery. Any body work queries should be directed to Richard. In addition he backs up Sean, Liam and Chris in the sale of new and preowned vehicles.
Liam has joined us after spending many years and two tours of Afghanistan, serving in the British Army. He has enthusiastically immersed himself into the world of car sales and can confidently assist you in making the right purchase of a new and used Ford, to suit your needs as well as your budget as his product knowledge is second to none. He is also our Motability specialist. Liam is also fluent in Welsh.
Chris has joined us after spending many years in the Motor Trade in Somerset. He is now a active part of the sales team.His wealth of experience and dedication to customer service, can confidently assist you in your New or Used car purchase.
JOHN ROBERTS is our Service Manager and having spent most of his working life at Brookside, draws on his vast experience to handle all your servicing and repairs, including warranty and MOT requirements. He will also assist in the arrangement of collection and delivery of your vehicle and provide the use of a courtesy car whenever possible.
John is ably assisted by RUSSELL TIDY who joined Brookside as a school leaver some 30 years ago and has acquired extensive knowledge whilst here with us in both the servicing and parts departments.
RHODRI ROBERTS manages our parts department and he will supply you with any parts and accessories you may wish to fit or have fitted including tyres, batteries, towbars and parking sensors etc; all at very competitive prices.
Myself, having established Brookside with my late wife Sheila so many years ago, am proud of all that we have achieved. However, none of it would have been possible without you, our customer. We have had the pleasure of meeting so many of you and now, in some cases, we are supplying cars to the fourth generation of the same families. Can you imagine how satisfying that is for us?!